No, our broadband plans come with unlimited data usage. Enjoy surfing, streaming, and downloading without worrying about data caps.
Yes, you can use your own router, however we will not be able to provide support for it. We will provide you with the credentials you need to log in.
Our routers come with advanced security features, including automatic updates, secure guest access, parental controls (pause and schedule WiFi, block and allow apps and websites) and network activity monitoring to keep your connection safe.
The One app (available on iOS and Android) enables you to set up and manage your WiFi network. You can create profiles, set up a guest network, schedule WiFi pauses, monitor real time data usage, set and manage Parental Controls and manage your network settings.
Additional devices (boosters) can be added, either wired or wireless, to build a mesh WiFi network to boost WiFi coverage to deliver strong, fast stable WiFi throughout the home. Where traditional WiFi systems use extenders to amplify a signal, mesh WiFi devices are placed around the home and work together to create a unified, wide-ranging […]
We provide TP Link or eero routers with every broadband tariff from The One. The routers we provide are modern, high-performance, user-friendly device that provides strong, reliable WiFi coverage throughout your home. They support the latest WiFi 6 standards and offer robust security features to protect your network. Currently, The Simple One comes with the […]
You can register your interest and let us know your contract end date, and our friendly team will keep in touch and be in contact to remind you when your contract end date approaches.
You can check the availability of The One in your area by entering your postcode on our website’s availability checker. If it’s not available yet, you can register your interest, and we’ll notify you when it becomes available.
We offer symmetrical speeds (meaning our upload to the internet is just as fast as our download), wherever the technology is available. The UK average for upload is even slower at 18.4 Mbps so we are up to 136 times faster on upload speed versus the UK average.
All our tariffs are multiple times faster than the UK average ensuring ultra-fast downloads, smooth streaming, and seamless online gaming. Our fastest broadband delivers speeds up to 2.2 Gbps (2,200 Mbps). This is 32x faster than the UK average of 69.4 Mbps (Ofcom, March 2023). Our 900 Mbps tariff is 13x faster than UK average, […]