No. Your WiFi settings and router login details remain the same.

If you currently use a static IP address, you will be sent new Static IP details once your service is managed by The One.

No. The migration will take place overnight and you will be given notice of when this will happen.  If your service is not available in the morning, a reboot of your main router usually resolved the issue and restores your service.  If it does not, please contact The One.

Please renew your contract as you normally would with us, if you wish. If you have any questions or need support, our customer support team will be happy to help.